Clean With Confidence
We believe a great cleaning experience starts with clear communication and expectations. Our policies are designed to make booking simple, protect both our clients and our team, and ensure every home receives dependable, high quality care.
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Choose Your Cleaning
Select the cleaning service that best fits your home- Standard Clean, Deep Clean, or Move-In/Move-Out Clean.
Booking Made Simple
Pick Your Date
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Choose an available date and time that works best for you. Monday- Thursday.
Confirm Your Booking
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Review your service details and submit your booking. You'll receive confirmation once your appointment is approved.
Photo & Video Permission
With your permission, we may take before and after photos or short videos of the areas we clean to showcase our work on our website, portfolio, or social media. Your privacy is important to us, and we will not show you, your family, personal information, or identifying details without additional permission.
Payment Methods
We make payment simple and convenient. We accept major credit and debit cards, as well as approved electronic payment methods. Full payment must be received before your scheduled cleaning service to secure your appointment.
A $25 non-refundable booking deposit is required to secure your cleaning appointment. The deposit will be applied toward your total cleaning balance.
Payment & Billing
Send your $25 deposit to:
Cash App: $TiarraMagicCleaning7
Apple Pay: (470) 667-2261
Your appointment is not confirmed until the deposit is received. The remaining balance is due before your scheduled cleaning service begins.
Please include your full name and cleaning date in the payment note.
Booking Deposit
Full payment is required before your scheduled cleaning service begins. Payment must be received to confirm and secure your appointment. Any additional services or add-ons requested after booking must be paid before they are completed.
Payment Due
We accept major credit and debit cards. Payments can be made securely online or in person using our card reader.
We Accept the Following Payment Methods
A $25 non-refundable booking deposit is required to secure your appointment. The remaining balance must be paid before your scheduled cleaning service begins.
We accept Cash App for quick and convenient payments.
Cash App$TiarraMagicCleaning7
Please include your full name and cleaning date in payment note.
We accept Apple Pay for quick, easy, and secure payments.
Apple Pay: (470)667-2261
Please include your full name and cleaning date in payment note.
Cancellation & Rescheduling
We understand that plans can change. If you need to cancel or reschedule your cleaning, please provide as much notice as possible. This allows us to adjust our schedule and offer the appointment to another client.
Quick View: Cancellation Policy
48+ Hours Notice
No cancellation fee. You may reschedule at no additional charge.
24-48 Hours Notice
A $25 cancellation/rescheduling fee will apply.
Less than 24 Hours
A fee 50% of your scheduled service will apply.
Same-Day Cancellation or No-Show
100% of the scheduled service price may be charged.
By booking a cleaning service,you acknowledge and agree to our cancellation and rescheduling policy. Any applicable fees will be charged to the payment method on file.
Service Conditions & Access
To help us provide a smooth,safe, and efficient cleaning experience, please review the following service conditions before your appointment.
To help us provide the best cleaning experience, please take a few moments to prepare your home before your appointment. Please pick up personal items and clutter, secure pets in safe a area, and make sure we have clear access to the areas being cleaned.
Preparing for Your Cleaning
Please make sure we have a reliable way to enter your home at your scheduled cleaning time. You may provide a door code, arrange for a key,or be present to let us in. If we're unable to access the home within 15 minutes of the scheduled arrival time, a $50 lock-out fee may be charged and the cleaning may need to be rescheduled. Please double check door codes and access instructions before your appointment.
Home Access
We love pets! For their safety and to help make the cleaning process easier and more efficient, we kindly ask that all pets be secured in a comfortable room, create, or other safe area during your cleaning appointment. Please let us know ahead of time if you have pets in the home or if there are any special instructions we should be aware of.
Pet Policy
Your safety and the safety of our cleaning team are important. For the protection of our cleaning team, we are unable to clean areas with active mold,pest infestations, biohazards ,or human bodily fluids and waste, including blood, vomit, urine, or feces. We also require working electricity, running water, and a safe indoor temperature during the cleaning appointment. If unsafe or hazardous conditions are discovered, we reserve the right to decline or stop service.
Workplace Safety
We take great care while cleaning your home and belongings. If accidental damage occurs during your cleaning, please contact us as soon as possible so the situation can be reviewed. Tiarra Magic Cleaning will work with you to determine an appropriate resolution when we are responsible for the damage. We are not responsible for pre-existing damage, loose or improperly secured items,or items that were already broken or damaged before service.